We'd Love to Hear From You
Whether you need help with the app, want to explore a partnership, have a story to tell the world, or simply have a question — our team is real, friendly, and ready to help. We read every message.
Customer Support
support@trackalways.comFor app issues, account help, billing questions, and general inquiries. We typically reply within 24 to 48 hours on business days.
Partnerships
partners@trackalways.comInterested in integrating Gravity into your platform, exploring co-marketing, or reselling to enterprise clients? We'd love to explore this together.
Press & Media
press@trackalways.comFor journalists, bloggers, and media partners. Interview requests, brand assets, and official statements are all handled here. Response within one business day.
Send Us a Message
Fill out the form and a member of our team will get back to you as soon as possible. We read every message carefully and take all feedback seriously — your experience with Gravity shapes the product.
Outside of these hours, you can still submit a message and we will respond first thing the next business morning.
Our Offices
Gravity is proudly built in India. Our teams across Mumbai and Bangalore collaborate daily to deliver a product that families across the country trust.
Frequently Asked Questions
Here are the questions we hear most often. If your question isn't answered below, use the contact form above and we'll get back to you personally.
Still Have Questions?
Our support team is standing by. Don't hesitate to reach out — we're a friendly bunch and we genuinely love hearing from the people who use Gravity every day. No bots, no automated runarounds. Just real people who care.